Application: Neeri Smart
Developer: IEMC India Pvt. Ltd. (Neeri Smart).
Last Updated: April 30, 2026

Your privacy matters to us. This policy explains what data Neeri Smart collects, why it is needed, how it is stored, and your rights. We do not sell or share your personal data with advertisers or third-party marketers.

1. Who We Are

Neeri Smart is developed by IEMC India Pvt. Ltd. (Neeri Smart). The app enables users to monitor and control water tanks and pumps connected to Neeri hardware devices via a secure cloud at cloud.neeri.in.

Contact: [email protected]

2. Scope and Audience

Neeri Smart is intended for users aged 13 and above. It is not directed at children under 13. We do not knowingly collect personal data from children. If identified, such data will be removed promptly.

3. Information We Collect

Account Information

  • Email address for registration, login, and recovery
  • Authentication tokens stored securely on your device

Device and Sensor Data

  • Water levels, motor status, battery levels, and fault conditions
  • Device identifiers, run times, schedules, and logs
  • Event timestamps and communication history

Location Data

  • Approximate location used only during Bluetooth setup
  • Not continuously tracked or stored on servers

Usage Analytics

  • Water usage insights visible only to the user

Technical Information

  • App version and OS details for updates
  • No tracking SDKs or advertising identifiers used
4. Bluetooth Usage

Bluetooth is used only during initial device setup. No Bluetooth data is transmitted to our servers.

5. How We Use Your Data
  • Secure authentication and session management
  • Send commands to devices via encrypted communication
  • Provide alerts for tank and pump conditions
  • Display usage analytics within the app
  • Notify about app updates
6. Data Storage and Security
  • Data stored securely on cloud.neeri.in servers
  • All communication via HTTPS and TLS encryption
  • Secure local storage for authentication tokens
7. Data Retention and Deletion
  • Account deletion within 30 days upon request
  • Device removal deletes all related data
  • Logout clears authentication tokens
  • Local cache removable via device settings
8. Data Sharing

We do not sell or share personal data except when required by law, to protect users, or with trusted hosting providers under strict confidentiality.

9. Third-Party Services

We use Google Play In-App Update API only for app updates. No analytics or advertising tools are used.

10. Permissions Summary
  • Internet – Device communication
  • Location – Required for Bluetooth scanning
  • Bluetooth – Device setup
  • Notifications – Alerts for tank/pump status
11. Your Rights
  • Access, correction, deletion, and portability of data
  • Right to object to processing

Contact: [email protected]

12. Children's Privacy

We do not knowingly collect data from children under 13. If identified, it will be deleted immediately.

13. Changes to This Policy

Updates will be notified via app or email. Continued use means acceptance of changes.

14. Contact Us

IEMC India Pvt. Ltd. (Neeri Smart).
Email: [email protected]
Website: https://demo-neeri.jespersoft.com/

© 2026 IEMC India Pvt. Ltd. (Neeri Smart). All rights reserved.

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